Frequently asked questions
Everything you need to know about Planzly. Can't find what you're looking for? Get in touch.
Getting Started
Planzly is a friendship platform that helps adults meet compatible people through curated real-world experiences. We handle the matching and planning—you just show up and enjoy meeting new people.
Planzly is for adults who want to expand their social circle and build genuine friendships. Whether you're new to Birmingham, your friend group has changed, or you simply want to meet more like-minded people, Planzly can help.
Planzly is explicitly friendship-focused. There's no swiping, no appearance-based matching, no public profiles, and no one-on-one meetups with strangers. We match based on interests, lifestyle, and social energy—not attraction.
Join our Birmingham pilot by creating an account and completing your profile. We'll ask about your interests, availability, and what you're looking for in friendships. Once approved, you'll start receiving invitations to experiences.
How It Works
We match based on shared interests, lifestyle compatibility, social energy, and communication style—not photos or popularity. Our team reviews matches to ensure groups have good chemistry potential. It's thoughtful curation, not algorithmic swiping.
Experiences range from dinners and brunches to creative workshops, outdoor activities, and cultural events. We curate based on your interests and preferences. All experiences are designed to make conversation natural and enjoyable.
Typically 4-8 people, depending on the activity. Groups are small enough for meaningful conversation but large enough to ensure good dynamics. You'll never be put in a one-on-one situation with a stranger.
This depends on your availability and preferences. Most members attend 1-2 experiences per month, but you can adjust your preferences to receive more or fewer invitations. You're never obligated to accept.
We'll ask for your private feedback about the experience and the people you met. If you and someone else both indicate you'd like to meet again, we'll let you know and can arrange follow-up opportunities.
Safety & Privacy
All experiences take place in vetted public venues with small groups. We have private feedback systems, confidential reporting, and human review of all concerns. You can block anyone at any time.
Your profile is used for matching but isn't publicly visible. Other members don't browse profiles—they only meet people at experiences. Full names and contact details aren't shared until you both choose to connect.
Yes, completely. Your feedback about other members is never shared with them. It's used only by our team to improve matching and address any concerns.
You can report concerns at any time through the app. Every report is reviewed by a real person. You can also choose to never be matched with someone again—no explanation required.
Pricing & Membership
Membership pricing will be announced for the pilot. Pilot members will receive founding member pricing and priority access. Individual experiences may have additional costs for food, activities, or venue fees—these are always disclosed in advance.
Membership includes access to curated experiences, thoughtful matching, private feedback systems, and the ability to connect with mutual matches. Experience costs (food, activities) are typically separate.
Yes. You can pause or cancel your membership at any time. We believe you should stay because you're enjoying the experience, not because you're locked in.
Experiences & Logistics
Currently, all experiences are in Birmingham. We carefully select venues that support good conversation—restaurants, cafes, galleries, parks, and activity spaces. All venues are visited and vetted before use.
No problem—just decline through the app. There's no pressure or penalty. We'd rather you attend experiences you're genuinely excited about.
Life happens. Let us know as soon as possible so we can adjust the group. Repeated last-minute cancellations may affect future invitations, as reliability matters for group experiences.
Yes. Tell us about your needs in your profile and we'll ensure your experiences are suitable. All invitations include relevant dietary and accessibility information.
Connections & Circles
Over time, groups with mutual interest and good chemistry can become recurring social circles—regular meetups with people you've connected with. It's how Planzly helps friendships grow beyond single events.
That's okay—not every experience will lead to lasting connections. Give it a few experiences before deciding. Our matching improves as we learn more about you, and different activities attract different people.
Still have questions?
We're here to help. Reach out and we'll get back to you as soon as we can.